Frequently Asked Questions
However, in order to keep expenses down and pay you the high profit percentages that we do. We have to make cuts as far as customer service. This means that if we receive a customer support ticket and it's already been answered on our website somewhere. We will not answer it. We will also not respond to any tickets that have little information or one word only. Please describe your issue clearly and provide us with everything we need to help you. We want to help you! Please make it easy for us.
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